No problem Danielle , have emailed as requested .
Hi olivia kirby2 - fantastic news - so glad it finally arrived and sorry for the delay! Enjoy!
Aw, Caroline Williams2, that's great news! Congrats! And here's to the next win, eh?
Aw, we're sorry you didn't win this time, pink1986.
We can assure you, though, that the process for picking the winners is as free from human bias as we can make it.
Everyone who enters the comp is assigned a number and then all those numbers are pumped into a 'random number generator' which, as its name suggests, selects one number at random from all the numbers that have been pumped in. And that number is then cross-referenced to see which person it was assigned to.
It's an entirely machine-led process: it's just not possible for any of us here to influence what number is chosen and whose number that is (even if we wanted to - which we really don't!).
We hope that reassures you. And we wish you loads of luck with the comps that are coming up!
Hi Jem289! send us over an email at [email protected] and we will have a look for you.
Ooh, that's great, Nazir: always nice to hear of prizes that get there super-quick!
And congrats, today: hope your prize gets to you soon!
Hmm, that doesn't sound good. You should have received your prize by now.
We'll get someone to chase this up on Monday for you.
Hi siren13577, we've been told the Luck Uglies prizes are being sent out today, so hopefully should be with you in a few days. Please do holler if this is not the case.
Hi Tracey! You did indeed win a chair,Congrats! It should be with you in 28 days, if you don't receive it by then,drop us a message! x