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The essential products you'll need everyday as a parent - as rated by mum and dads

SystemSystem mod
edited May 28, 2020 12:42PM in Article comments

imageThe essential products you'll need everyday as a parent - as rated by mum and dads

It's not often we think about the unsung heroes of our daily lives, but thousands of us (when asked to vote) agree that things would be just that little bit harder without these essential everyday items

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Replies

  • I was thrilled to purchase the Onco Melody Changing bag in the stone grey colour given the rave reviews it has received on this site.

    However I have been extremely disappointed and appalled with the quality of this changing bag. After not even 12 weeks of light use (Me and my husband are very precious about our belongings) the bag started to fall apart.

    The stitching that attaches the arm straps to the body of the bag has significantly came away so that part of the shoulder strap is hanging off of the bag when it should be securely attached to it and then if that wasn't distressing and shocking enough the zip for the main compartment of the bag has started to come away from the bag.

    I feel let down and I feel that my money has been wasted. I really wanted to enjoy this Onco Melody Changing bag but the quality of the item I received is horrific.

    I would be interested to know if any other customers have had similar issues. I am happy to provide photos.
  • I was thrilled to purchase the Onco Melody Changing bag in the stone grey colour given the rave reviews it has received on this site.

    However I have been extremely disappointed and appalled with the quality of this changing bag. After not even 12 weeks of light use (Me and my husband are very precious about our belongings) the bag started to fall apart.

    The stitching that attaches the arm straps to the body of the bag has significantly came away so that part of the shoulder strap is hanging off of the bag when it should be securely attached to it and then if that wasn't distressing and shocking enough the zip for the main compartment of the bag has started to come away from the bag.

    I feel let down and I feel that my money has been wasted. I really wanted to enjoy this Onco Melody Changing bag but the quality of the item I received is horrific.

    I would be interested to know if any other customers have had similar issues. I am happy to provide photos.
    Hi @MrsLawrence
    We’ve been in touch with Onco about your complaint, and they have asked us to let you know, they would love to hear from you directly – you can reach them on support@onco.uk and they are expecting your email. Onco have also asked us to let you know, that they have received many great reviews and feedback for the Melody bag and this is certainly not the quality they have for their products, so they really hope to help resolve this issue. 

    We do hope this helps. 
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