Anyone bought from Lulaboo baby?

Hi ladys,
Has anyone ordered anything from Lulaboo baby? I ordered my next car seat from them and when it didnt arrive after a week i rang them and they said they had a new computer system and it had lost my i took them at there word and they promised it would be with me last Weds, still hasnt arrived and now they are not answering there phones or replying to my emails. They have took the money though!
Have i been done?! I have spoken to my credit card company and they are looking into it for me.

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