Tommee Tippee Electric Streliser fault
in Baby
Hi - just some info - Josh is not even 5 weeks old and last night the light on the steriliser stopeed working, but the unit itself seems to make the same noise as usual so it would seem to be working - I lost the receipt as I bought it in an asda baby event when I was about 5 months pregnant. I 'googled' the fault and found it is a common problem with the unit, so I rang TT customer services and explained to the lady there - she gave me a freepost address to send the unit back to and explained that if I went out and bought a new one today and write a note/letter to send back with the unit - they will refund me the cost of the replacement!
so hurrah for a good customer service - I'm now off to find a new one.
Just thought I would share as from what I read earlierr, it seems a really common problem and they are not a cheap product when you are on mat leave!
Suz
so hurrah for a good customer service - I'm now off to find a new one.
Just thought I would share as from what I read earlierr, it seems a really common problem and they are not a cheap product when you are on mat leave!
Suz
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Replies
Justt turned it on now and the light is working again. Might email their customer services. Thanks for this xx