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Dont buy iCandy - problems with Prams & Company
Don't buy iCandy products
Please read my blog
Its one parents stand against a poor product & the company that has appalled & outraged me and many other parents.
Parents' consumer rights shall not be ignored.
http://dontbuyicandy.weebly.com/
Please warn other parents and perspective parents
thank you
Please read my blog
Its one parents stand against a poor product & the company that has appalled & outraged me and many other parents.
Parents' consumer rights shall not be ignored.
http://dontbuyicandy.weebly.com/
Please warn other parents and perspective parents
thank you
0
Replies
I do believe they mis-sell the pram / seats / carrycots lasting for as long as they do. Our twins were 2 months prem and v tiny, they state carry cots last 6 months - we only just managed this and it's cos the babies were less than 4lb!
The seat units are meant to last for 3 years but no way will this be the case.
I've spent over ??1000 on mine and have generally been pleased. but there are a LOT of design flaws that could easily be solved.
BB x
In fact, the shop I bought it from deal with icandy, bugaboo, silver cross and britax and they said that in their experience, icandy is an excellent company to deal with and they don't have a bad word to say about them.
i think the bad customer sevrice is down to who you buy it from. i mean i will never buy from kiddicare ever again in my life (and like you wouldnt wont anyone else to go through the same as i did with them) but i dont think its down to the manufacture. we brought the stokke-and it only took 1 email to them to resolve the problem with kiddicare! soi would always say if you have a problem with a pushchair,email the head office of the manufacutre if the shop you brought from are no help
Its good to share experiencs, but everyone is different and unfortunately customer service as a whole in England is pretty pot luck and thats bad for me to say as Im a manager of a high street retail shop!!
Good luck.
Amme
29 + 2
I have 2 children & had an iCandy P3 for both. Never had any problems with them, had a fuchsia peach 3 for my first & a peach 3 midnight for my second, I think they're the best pram's you can buy. My opinion, everyone has their own.