🚨 Advance warning 🚨 This forum will be closing on 1st May – please see our pinned thread for more information.
Anyone having trouble with straps on BebeConfort Loola 2008?
Has anyone else got the Bebe Confort Loola 2008?
My son is only 14 weeks and I have set the pushchair harness straps to the maximum possible and they only just look comfortable around him now!
What do I do when winter kicks in and he needs a coat on and for the rest of the time until he is about 3!!
I know there is a little tab that they hook through on the back that you can take the straps out of this to make longer but I have already done this!
Maybe I should take the pushchair back into Mothercare and see what the show model looks like and speak to them.
I love this pushchair and if I have to try another I'll be rather peeved off.
Help anyone?
Leila x
My son is only 14 weeks and I have set the pushchair harness straps to the maximum possible and they only just look comfortable around him now!
What do I do when winter kicks in and he needs a coat on and for the rest of the time until he is about 3!!
I know there is a little tab that they hook through on the back that you can take the straps out of this to make longer but I have already done this!
Maybe I should take the pushchair back into Mothercare and see what the show model looks like and speak to them.
I love this pushchair and if I have to try another I'll be rather peeved off.
Help anyone?
Leila x
0
Replies
I have emailed them for a 2nd time so lets see. 1st time I was told to take my pushchair back to mothercare and they will send it back for inspection.
All very well but what do I do for a pushchair in the meantime!
Let's see what their response is this time.
Lovely thanks for letting me know. I will wait for the email response and if I get no luck I'll go to Mothercare and arrange for it to be sent away for inspection.
I ordered it online and should have the paperwork with me. I'll make sure I take it.
Thanks again.
Leila x
I didn't get an email response so I phoned Dorel and spoke to a lovely lady.
She admitted they have had lots of problems with these straps and they are waiting on a further delivery of them.
She said it would be better if I did send the pushchair back for inspection. I popped into Mothercare an hour ago and they have taken the pushchair for repair and offered me a temporary one.
They have quoted anything up to 28 days maximum.
(spent another fortune while I was there, so much temptation :lol
Leila x
So many problems, and it costs so much!
Lucy
xx
I only bought mine early August but typically it is out of its 28 day refund guarantee.
Where do we stand from now on if we are still having problems? I am so tempted to take it back and se if I can get a credit note of some sort and just buy a good old trustworthy Maclaren.
I must find out what our consumer rights are. Surely if it is faulty we can demand an exchange for something different?
Mine is tempremental when putting up with locking into place and when you put it down the top keeps unlocking and detaching itself from the base! That and it is killing my back putting it in and out of the car. Also trying to et up kerbs you wouldn't think something so simple would be so difficult would you!
I'll look into it and get back to you.
Wish I hadn't sent it away for straps doing now.
I hope we can sort something out because like you say they are so expensive in the 1st place and I have just bought the footmuff and umbrella but new from ebay so I suppose I'll have to try and sell them.
Leila x