common sense v health and safety
I was in Sainsburys cafe today with Isaac, we were having luch, I decided to have soup and Isaac had a lunch box, anyhow he ws sat nest to me being good eating his luch when all of a sudden he just put his hand on the side of my bowl and tipped it all over his hand and arm, well he screamed and luckily i was with a frien who grabbed some tissues and wiped the hot soup off him, I grabbed him out of the chair and ran to the and told the lady he had just burnt his arm and I needed a cold compress to cool it down, she ran into the kichen then came out and said she couldnt give me anything becuase she was not a first aider she said they were phoning the first aider, I yelled but he needs cold water on it NOW, she was obviously embarrased and I could tell she was upset, then this other lady came out of the kitchen to tell me that the first aiders werent answering the phone and she would go and find one, all this time Isaac is sobbing and his arm and hand were bright red, I waited for what seemed like forever then just said right I am going into the toilets to put cold water on it myself when she informed me that they only have hot water in the toilets, eventually after about 5 mins the first aider came down and then took me into the kitchen and gave me some cold compress and bought me some ice. Luckily Isaac is fine and his arm is just a tiny bit pink now. I can sort of see the point that a first aider has to deal with it but surely common sense has to prevail and in the case of a burn getting cold water on it straight away is important, lucky it was only soup which had cooled down, if it had been a cup of tea or coffee and we had waited that long for a cold compress, not only would he have been in unimaginable pain but it would also have blistered and maybe even left him scarred. Health and safety in my opinion has its place but on this occasion it was totally ridiculous.